At www.shoecrusha.shop, we’re committed to delivering your carefully curated fashion essentials with speed and care. Whether you’re updating your wardrobe with seasonal staples or shopping for the family’s everyday needs, our team processes all orders within 1–2 business days. From casual footwear to comfortable apparel, each item is inspected and packed with attention to detail before dispatch. We partner with trusted carriers to ensure your purchases arrive in pristine condition.
Processing times may vary slightly depending on order volume, but most shipments leave our warehouse within 48 hours of purchase. Delivery windows differ based on your location and selected shipping method. For domestic orders, allow 3–7 business days after processing. International deliveries typically take 10–20 business days, though customs clearance may occasionally extend this period. Seasonal promotions or high demand for certain categories (like seasonal apparel or limited-edition footwear) may temporarily affect timelines, which we’ll communicate transparently.
We strive to keep shipping affordable while offering reliable options:
Costs are calculated at checkout based on your cart total and destination. For expedited services or bulk orders, please contact [email protected] for custom quotes.
We currently ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Some remote areas or islands may have restricted delivery options—check your address at checkout for real-time availability. Due to evolving trade regulations, we temporarily cannot ship to certain destinations; affected customers will be notified before payment. For military addresses (APO/FPO/DPO), please allow additional transit time.
Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. Most tracking updates appear within 24–48 hours of dispatch. For consolidated shipments (e.g., multiple apparel categories), you may receive separate tracking numbers. Can’t find the email? Log into your account or use our Order Lookup Tool with your order number and billing email.
While rare, delays can occur due to weather, carrier backlogs, or customs inspections. If your tracking hasn’t updated for 5+ business days or the estimated delivery window has passed, contact us at [email protected] with your order number. For lost packages, we’ll initiate a carrier investigation after 15 business days and provide options for reshipment or refund. Claims may require signed delivery confirmation—we recommend always shipping to a secure address.
International orders may be subject to taxes, duties, or fees imposed by your local authorities. These charges are the customer’s responsibility and are not included in your order total. Amounts vary by country and product category (e.g., footwear vs. apparel). Some carriers collect fees upon delivery; others invoice separately. We declare accurate product values on all customs forms—undervaluation requests cannot be accommodated. For estimates, consult your country’s trade regulations before ordering.
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