Hey there! Ever had one of those days where you just need to talk to someone about shoes? Yeah, us too. That’s why we’re here—not just to sell you amazing footwear but to listen. Seriously, your feedback? It’s what keeps us laced up and running.
Fun story: Our founder, Mia, used to reply to every single email herself during our early days. One time, a customer wrote in about a sizing issue, and Mia hand-delivered a replacement pair during her Tokyo lunch break. Crazy, right? But that’s the kind of heart we put into this. Whether it’s a question, a rant, or just shoe-spiration—hit us up.
Prefer typing? Our live chat (that little icon in the corner) is manned by real humans—no bots here. Or fill out our contact form if you’re the organized type. Either way, we’ve got you.
Honestly? Because we’re not just a faceless store. Last month, a customer suggested we stock wider widths for our bestselling loafers—and guess what? We did. Your ideas shape what we do. So go on, tell us what’s on your mind. Even if it’s just to say, “Hey, love what you’re doing.” (We blush at those.)
P.S. If you’re in Tokyo, pop by our office—we’ve got a wall of customer-posted shoe selfies. Yours could be next!
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